“And that’s how upstream victories are won. An inch at a time, and then a yard, and then a mile, and eventually you find yourself at the finish line: Systems change. Be impatient for action and patient for outcomes.” ~ Dan Heath The above quote refers to systems change. Systems are used as a way …
“We can pay to fix problems once they happen, or we can pay in advance to prevent them.” ~ Dan Heath Let’s shift thinking a little. Within the continuous improvement process, based on a needs assessment, teams determine evidence-based strategies to implement. Throughout this process, teams ask, what is the right thing to do? And, …
Upstream Thinking . . . Who will pay for what does not happen? Read More »
“ . . . we don’t succeed by foreseeing the future accurately. We succeed by ensuring that we’ll have the feedback we need to navigate.” ~ Dan Heath The above quote references feedback . . . when you think of feedback, what comes to mind? Did you think about improvement cycles? If you did, you …
“Getting short-term measures right is frustratingly complex. And it’s critical. In fact, the only thing worse than contending with short-term measures is not having them at all.” ~Dan Heath In past editions of the Blueprint Bulletin, you have familiarized yourself with Chicago Public Schools where their graduation rate was 52% in 1997. By shifting to …
Upstream Thinking . . . How to know you’re succeeding? Read More »
“To anticipate problems, we need eyes and ears in the environment. But we need to be cautious about what we learn: Sometimes we may detect things that are not as they seem.” ~Dan Heath The above quote makes connections to the last two Blueprint Bulletin editions where uniting the right people and being “proximate” is …
Upstream Thinking . . . How to get early warning of the problem? Read More »
